Lionel Bellier | Project Manager
Lionel is a project manager in our Reputation practice. He focuses on corporate reputation projects, particularly the impact of social and environmental issues on large organizations. As part of the Global Insights team, he also analyzes global public opinion trends for the BBC World Service. Fluent in English and French, and proficient in German and Italian, he is a published author. Lionel joined GlobeScan in 2009.
Vanesa Berenstein | Project Manager
Vanesa has over a decade’s experience as a senior public opinion and marketing research specialist. She has broad experience in benchmarking and tracking organizational perception and managing multi-country fieldwork. Vanesa joined GlobeScan in 2003, having previously worked for TNS in Buenos Aires, where she coordinated the Gallup International Millennium Survey. She is fluent in Spanish and English.
Salim Binbrek | Research Analyst
Salim, an analyst in GlobeScan’s Sustainability practice has worked as a researcher and policy analyst for a variety of international think tanks and various departments in the public sector. With a background in international development and public policy, Salim provides insight and analysis for many of GlobeScan’s sustainability and reputation projects.
Caroline Carson | Project Manager
Caroline is a project manager in GlobeScan's Sustainability practice. She specialises in global consumer attitudes and behaviours around sustainable lifestyles and ethical purchasing for corporate and multilateral clients. Caroline also has experience on consumer-focused studies around branding, certification schemes, climate change and human rights. Caroline co-leads GlobeScan’s internal CSR committee, which moves GlobeScan forward on its CR commitments. She holds an MSc in Environment and Development from the London School of Economics, as well as a BA (Hons) degree in Latin American Studies with Human Rights. Fluent in English, Spanish and Portuguese she joined GlobeScan in 2008.
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Chris Coulter | President
Chris is a sought-after speaker and facilitator, regularly briefing clients on trends in business and society. A thought-leader on reputation, brand and sustainability, Chris is a valued advisor to global leadership companies and organizations. Chris provides expertise to GlobeScan’s project teams, and strengthens our partnerships with long-term clients and external consultancies. Chris has been with GlobeScan since 1998.
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Michele Cunningham | Associate Director
Michele is a member of our Reputation practice team, focusing on large-scale reputation management projects involving benchmarking and tracking corporate performance across stakeholder groups and markets. Since joining GlobeScan in 2005, she participates in workshop sessions with clients, helping to co-create reputation solutions with them. She works with clients in the beverages, energy, extractives, entertainment and the non-profit sector. Michele co-leads GlobeScan’s internal CSR committee and prepares our annual Communication on Progress report for the UN Global Compact.
Femke de Man | Director
Femke leads GlobeScan’s Reputation practice. She is a reputation specialist, with extensive experience advising multinational companies on monitoring and managing stakeholder perceptions and reputation performance. Fluent in French, English and Dutch, Femke joined GlobeScan in 2000.
Corinne Fontaine | Chief Operating Officer
Corinne manages the day-to-day operations of GlobeScan, overseeing governance, financial services, and human resources. She has been instrumental in GlobeScan achieving and maintaining ISO 9001:2008 certification of our Quality Management System. A member of our management team, Corinne joined GlobeScan in 1993, and helped shepherd the company through our transition to a full-service, research-based consultancy.
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Christophe Guibeleguiet | Managing Director
Christophe is a public affairs thought leader and provides strategic support to all of Globescan’s practice areas. He has over 20 years’ experience advising Fortune 500 companies, global NGOs and governments on reputation and stakeholder management. Christophe has particular expertise in the complex social, economic and political environments of emerging markets. A member of our management team, Christophe has been with GlobeScan since 2009.
Susan Hlady | Associate Director
Susan is a member of our Brand practice team, focusing on reputation and brand management projects, with a specialization in qualitative insights. She is an expert moderator and facilitator, in addition to being highly experienced in evaluating and interpreting data for clients. Susan joined GlobeScan in 2006, having previously held senior research positions with consultancies in Canada, France, and Mexico and is fluent in French, Spanish and English.
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Caroline Holme | Director
Caroline leads GlobeScan’s Brand practice. She is a brand management specialist with comprehensive experience designing and analyzing research to enhance corporate positioning. Her clients include a range of multinational companies as well as leading global non-profits. Caroline joined GlobeScan in 2007, having held analytical roles in the financial services and pharmaceutical industries.
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Rob Kerr | Vice President
Rob is GlobeScan’s extractive industries expert, directing our reputation and stakeholder engagement work for leading oil and gas, energy and mining companies. He also directs GlobeScan’s thought leadership work on sustainable infrastructure. A member of our management team, Rob joined GlobeScan in 1999, having previously worked at the International Institute for Sustainable Development as well as in the petrochemicals industry.
Dr. Eugene Kritski | Vice President, Methodology
Dr. Kritski is GlobeScan’s chief methodologist, and is involved in the fundamental design and analysis of all major projects. He is the author of several books and research papers, and a frequent speaker at professional forums. Dr. Kritski teaches research methodology to graduate students at The George Washington University and Adizes Institute for Organizational Transformation. Fluent in English and Russian, Eugene joined GlobeScan in 2003.
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Terri Lafontaine | Director, Graphics and Technical Support
Terri directs production and quality control for GlobeScan’s reporting and presentations. She has been instrumental in finding new and innovative ways of visually displaying primary data to allow for easy interpretation. Her infographic expertise was key to helping represent the findings from the 2011 Meaningful Brand Index. Terri joined GlobeScan in 2000.
Chris Levy | Associate Director
Chris is a member of GlobeScan's Engagement practice, focusing on reputation, issues management and stakeholder engagement projects. He works with clients in the pharmaceutical, biotechnology and electronics sectors, as well as a leading global humanitarian agency. Chris joined GlobeScan in 2008 from TNS in Brussels, where he designed and analyzed a major public opinion and behavioural study on behalf of the European Commission.
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Alex Lewis | Research Assistant
Alex is a key member of GlobeScan's Engagement team which is responsible for delivering GlobeScan Radar, our annual study of global public perspectives on business in society. He has also taken the lead on GlobeScan's weekly Featured Findings blog posts. Having graduated in History, Politics and Italian, Alex held various positions in politics and communications – including a spell on the staff of a senior government minister – in both the UK and Italy prior to his arrival in July 2012. With a solid background in international affairs, he is fluent in English and Italian, and conversant in German.
Tove Malmqvist | Research Manager
Tove manages GlobeScan’s syndicated Radar research program—delivering high value analysis, sector-specific findings, and relevant data-driven insights for issues and reputation management to leadership organizations in the corporate and non-profit arenas. Tove also manages The Sustainability Survey, conducted in partnership with the consultancy SustainAbility. Fluent in English, French and Swedish, Tove has been with GlobeScan since 2005.
Liliana Mardirossian | Associate Director
Liliana is part of GlobeScan's Reputation practice. She focuses on reputation and brand measurement projects involving general public, employees and stakeholders. She works with clients in beverages, consumer products and telecoms. Liliana joined GlobeScan in 2010, having previously held research positions at consultancies in UK and Australia over the last 10 years. She is fluent in English and Armenian.
Oliver Martin | Director, Global Development
Oliver leads the design and scoping of GlobeScan’s projects for multinational and multilateral organizations and global NGOs. He directs media outreach for our external thought leadership studies. Oliver joined GlobeScan in 2005, taking a sabbatical from 2008–2010 to co-lead the Strategic Intelligence Center at the Pacific Asia Travel Association in Bangkok.
Doug Miller | Chairman & CEO
Doug Miller founded GlobeScan in 1987, and has led its expansive growth and its transition to an evidence-based consultancy and engagement firm. A pioneer of global polling, Doug is also a respected practitioner of stakeholder engagement and collaborative action. Recognized as a leading public affairs specialist, he briefs corporate boardrooms and government leaders around the world. He is also President of the newly launched GlobeScan Foundation.
Robin Miller | Manager, Marketing and Communications
Robin is responsible for external communications at GlobeScan, helping to disseminate our thought leadership research to media and stakeholder audiences. He manages our online presence and coordinates our regular webinars highlighting findings from our range of research projects. Fluent in English and French, Robin joined GlobeScan in 2010.
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James Morris | Associate Director
James is a member of GlobeScan's Sustainability team, focusing on providing insight and ideas through applied research that helps clients address strategic issues. He works with diverse clients including multinational companies, multilateral development organizations, and nonprofits. James joined GlobeScan in 2009, having previously headed the nonprofit research unit at Ipsos MORI.
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Sam Mountford | Director
Sam leads GlobeScan’s Engagement practice, directing the GlobeScan Radar Research Programme tracking business and society issues, and thought leadership studies for corporate and NGO clients. A specialist on public policy and social issues trends, Sam also manages GlobeScan’s partnership with the BBC World Service. Sam has been with GlobeScan since 2006, having previously headed the Polling team at the UK Foreign and Commonwealth Office. He is fluent in English, French, Italian, and German.
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Eve Murray | Executive Administrator
Eve provides senior administrative services and support to our London team. She joined GlobeScan in 2010.
Joanna Nicholls | Director, Global Fieldwork
Joanna leads the management of GlobeScan’s primary research fieldwork. She has 20 years of field management experience in both qualitative and quantitative methodologies. Joanna also manages GlobeScan’s partnerships with specialized research agencies in 50+ countries, delivering top quality fieldwork to our clients. Joanna joined GlobeScan in 2010, having previously held senior fieldwork management roles at NFO Financial and Research International.
Lakshmi Sivagnanasundaram | Research Manager
Lakshmi covers a range of reputation, social investment and green consumerism issues, delivering insights, recommendations, and custom tools to meet clients’ needs. Her clients come from across sectors, including extractives and network technology. Fluent in English, Tamil and Tagalog, Lakshmi joined GlobeScan in 2009.
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Eric Whan | Director
Eric leads GlobeScan’s Sustainability practice. He specializes in sustainability leadership as it relates to consumers and stakeholders. In partnership with the National Geographic Society, Eric directs the Greendex – the largest global study tracking sustainable consumption trends – and directs The GlobeScan/SustainAbility Survey, the world’s definitive survey of sustainable development experts. Fluent in French and English, Eric joined GlobeScan in 1999.
Crystal Yang | Associate Director, Methodology
Crystal is involved in the technical and data quality aspects of our primary research, including sampling and modeling. She uses methodologies including sequential equation modeling, factor and cluster analysis, regression, and conjoint analysis, to unlock data for insightful interpretation. Fluent in English and Mandarin, Crystal joined GlobeScan in 2011, having previously held senior research positions at TNS China.
Penny Yu | Executive Administrator
Penny provides senior administrative support to all team members. She originally joined GlobeScan in 2002, leaving in 2004 to live in the USA, and returned to the team in 2011. Penny is fluent in English, Mandarin and Cantonese.
We have built a dynamic team, optimised to solve complex problems for our clients. Our diverse backgrounds and broad range of skills give us the ability to empathise with client organizations and their stakeholders, to craft practical solutions, and to bring innovative ideas to the table.
