Research Team

Vanesa Berenstein Michele Burrows Michele Burrows
Susan Hlady Caroline Holme Andrew Lawday
Chris Levy Tove Malmqvist Peter McLeod
Sam Mountford Aysa September Kathy Vowels
Nick Winkfield

Vanesa Berenstein

  • Broad experience in coordination and analysis of multi-country research studies with focus on Latin American region
  • Sociology graduate from Buenos Aires University and trained in quantitative methods for Social Sciences at the University of Essex (UK) and Facultad Latinoamericana de Ciencias Sociales
  • Interests include film and travel
  • Fluent in English and Spanish
Vanesa Berenstein

Michele Burrows

  • Focuses on stakeholder engagement and sustainable development
  • Honors Bachelor of Arts in Community Health Science; Research Analyst Diploma; Research Analyst Postgraduate Program
  • Member of the 2005 winning team for the Canadian Evaluation Society's National Student Case Competition
  • Interests include current affairs, reading, outdoor activity, spending time with family & friends
Michele Burrows

Gwen Cottle

Gwen Cottle

Susan Hlady

  • Specializes in stakeholder engagement and strategic issues management with direct experience in conducting custom qualitative research for the financial, information/media, IT/telecom and public sectors
  • MBA in International Business, B.A. Honors in Geography
  • Outdoor adventurer: Nordic skier, backpacker, hiker, camper, and cyclist
  • Fluent in English, French, Spanish
Susan Hlady

Caroline Holme

  • Qualitative specialist with 14 years experience in corporate market research
  • Client-side background with 2 major financial services companies (HSBC and Zurich Insurance)
  • Agency experience as a senior researcher in an international healthcare market research company - directed large-scale quantitative and qualitative projects
  • Particular strength in focus group moderation and strategic analysis
  • MRS member
  • BMedSci (Speech Science) and MA (Literature)
  • Wide-ranging interests from sport (running and skiing), to art, to current affairs
Caroline Holme

Andrew Lawday

  • For 15 years, managed research projects and stakeholder communications activities for international organizations
  • Worked for the United Nations and UN agencies, the World Bank, NGOs, governments, think tanks, and networks
  • Interest in international affairs, development and humanitarian aid; disasters and emergencies; forced migration; communications; and accountability
  • MA in Social Anthropology and Development Studies, and BA in International Relations
  • Speaks English, French, Spanish, Portuguese
Andrew Lawday

Chris Levy

  • Research experience across a range of sectors (Social & Political, Consumer, Financial & Utilities) as well as in designing and analyzing European public opinion and trends surveys.
  • Special interest in citizen perception of democratic and multilateral organisations - authored papers on these issues and presented at global conferences.
  • MSc International Relations; BA Modern History
  • Interests include travel, politics and Bristol Rovers Football Club
  • Languages: English; conversational French, German
Chris Levy

Tove Malmqvist

  • Focuses on reputation, strategic issues management, CSR and stakeholder engagement
  • MA Political Science; Honors BA Global Political Studies
  • Interests include international politics, environmental issues, and exploring the world
  • Fluent in English, Swedish, French
Tove Malmqvist

Peter McLeod

  • Focuses on reputation research, globalization and global governance, and science and technology
  • MSc Comparative Politics; BSc Physics
  • Taught Primary school in Kenya
  • Interests include: literature, politics, film, Tottenham Hotspur Football Club, travel, sport, and pubs (real ones)
Peter McLeod

Sam Mountford

  • A specialist in social and qualitative research, having extensive experience moderating focus groups and managing research projects for a wealth of public- and private-sector clients in the UK and around the world
  • BA (Hons) in French and Italian
  • An enthusiastic cook and pianist who plays squash with gusto but little skill
  • Fluent in English, French, Italian, and German
Sam Mountford

Aysa September

  • Focuses on CSR and sustainable development
  • Master of Applied Science in Industrial/Organizational Psychology
  • Founded the Pride Centre for Gay, Lesbian, Bisexual, and Transgendered Persons of the University of Ottawa
  • Avid cyclist with interests in renewable energy, green architecture, and vegetarian cuisine (not an oxymoron)
Aysa September

Kathy Vowels

  • Specializes in project management, data analysis, and report writing with direct experience in stakeholder engagement, CSR, sustainable development, African public opinion
  • Post-Graduate Diploma: Research Analyst; B. Comm. (Hons) Marketing Management
  • Former Market Researcher at the Canadian High Commission, Economic & Trade Directive in London, UK
  • Enthusiastic gardener, loves traveling and reading
Kathy Vowels

Nick Winkfield

  • Communications researcher focusing on issues and reputation management, CSR, communication ethics and employee motivation
  • Advises clients in many sectors, including pharmaceuticals, technology, financial services, energy, consumer products and services, and media
  • Former International Director of Research Service Ltd (now IPSOS) and a Partner with MORI, with several decades of experience in managing both qualitative and quantitative research globally, especially in Europe
  • Memberships include the Market Research Society, the Chartered Institute of Public Relations, the IABC and the Institute of Communication Ethics
Nick Winkfield
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